Sanirang Alpine Networks LLC

Quality guided alpine adventure & instruction in Korea








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Refund Policies

Rain or Shine Policy

Location and routes are tentative and subject to change depending on weather conditions‚ climbing traffic and other factors. Sessions are never cancelled; however‚ in the event of deteriorating or very poor weather conditions and SAN deems the conditions to be unsafe‚ a pleasant day hike along one of the many hiking tracks in the BukHanSan National Park or a technical skills workshop indoors will be held at an indoor climbing or bouldering gym where additional bouldering and sport climbing techniques and skills will be taught.

Refund Policy – Private Lessons & Guided Outings

An initial non-refundable 50% deposit is required to reserve a spot. Cancellations must be made no later than two weeks prior to the start date of the intended and scheduled lesson or outing in order to receive a complete refund; otherwise, the 50% deposit is completely forfeited to SAN. In the event that a full-payment of deposit has been made and the participant cancels within the week of the first scheduled climbing school session, 50% of their full payment deposit will be forfeited and the remaining 50% will be refunded.

Refund Policy – Climbing School Programs

An initial non-refundable 50% deposit or 440,000KRW is required to reserve a spot. Cancellations must be made one week prior to the start date of the intended and scheduled climbing school program in order to receive a complete transfer refund; otherwise, the deposit is completely forfeited to SAN. In the event that a full-payment of deposit has been made and the participant cancels within the week of the first scheduled climbing school session, 50% of their full payment deposit will be forfeited and the remaining 50% will be refunded via transfer. Pro-rated rates and refunds are not rewarded for the climbing school program in the event that the participant knowingly or unknowingly misses any one of the scheduled outings

Refund Policy – Rock & Ice Group Outings

For SAN LLC organized group outings, only as a private group, an initial non-refundable 50% deposit is required to reserve a date. Complete payments must be made by separate individual participants. Cancellations must be made one week prior to the start date of the intended and scheduled climbing group outings in order to receive a complete refund; otherwise, the deposit is completely forfeited to SAN LLC. In the event that a full-payment of deposit has been made and the private group or separate individual cancels within the week of the scheduled climbing group outing session, 50% of the private group or separate individual’s full payment deposit will be forfeited and the remaining 50% will be refunded in cash or credited. No refunds are awarded within two days prior to the scheduled group outings regardless of the number of participants involved or the participants’ conditions.

For privately hired group outings, a minimum non-refundable deposit for at least six participants must be made at least one month in advance to fix the date. Cancellations must be made two weeks prior to the start date of the intended and scheduled climbing group outing in order to receive a maximum 50% refund for the minimum required six participants(plus a full refund on the additional participant payments for initial full payments confirmed), otherwise, the deposit for the minimum required six participants is completely forfeited to SAN LLC. For more than six participants, the additional participants’ payments may optionally be forwarded by no later than one week prior to the scheduled date which are not refundable. No refunds are awarded within the week of the scheduled group outings regardless of the number of participants involved or the participants’ conditions.

*Insurance coverage is inclusive and applies to all courses, guided climbs and climbing school programs.

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